PRIVACY

THE IMPORTANT STUFF.

This notice explains how Low & Slow Barbecue uses personal information when you use this website or contact us.

WHO WE ARE

This website is operated by Low & Slow Barbecue Ltd. For privacy enquiries, contact info@lowandslowbarbecue.co.uk.

WHAT THIS WEBSITE COLLECTS

The website itself is primarily informational. If you email or telephone us, we will receive the information you choose to provide so that we can respond to your enquiry.

ORDERING, DELIVERY & REWARDS

Online collection ordering and Smoke Club / rewards are provided through Toast. Delivery ordering is provided through Uber Eats. When you follow those links, you leave this website and the relevant provider processes information under its own privacy arrangements.

HOW WE USE YOUR INFORMATION

We may use information you send us to respond to enquiries, deal with customer-service matters, manage recruitment enquiries and administer our relationship with you. We only keep information for as long as reasonably necessary for the purpose for which it was collected, including where we need to retain it for legal, accounting or operational reasons.

COOKIES & ANALYTICS

This version of the website does not intentionally load advertising or analytics tracking scripts. Essential technical storage may still be used by the hosting platform where necessary to deliver and secure the website.

If we introduce non-essential analytics, advertising or other tracking technologies, we will update this notice and introduce the appropriate visitor controls before enabling them.

EXTERNAL LINKS & SOCIAL MEDIA

The site links to third-party services including Toast, Uber Eats, Instagram, Facebook and Google Maps. Those services are responsible for their own websites and privacy practices.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law gives you rights over your personal information, including rights to ask for access, correction, deletion, restriction or objection to certain processing. You can contact us at info@lowandslowbarbecue.co.uk if you want to exercise a right or have a privacy question.

COMPLAINTS

If you have a concern about how we use your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office.

CHANGES TO THIS NOTICE

We may update this notice when the website, our services or our use of personal information changes.

Last updated: 23 September 2026